Our Customer Reviews

As the local travel service in Xinjiang, we have devoted to providing the best service and price for our guests for more than 20 years. Over 10000+ visitors from all over the world have given us great trust to travel with us. We always keep in mind that our goal is that help our guests to realize their dream tour no matter where they want to go. In the 20 years, we have received many reviews and feedbacks from our lovely guests and most of them are favorable reviews, which we greatly appreciate. Some of them have traveled with us multiple times and are very willing to recommend us to their friends and family. We are so lucky to have the chance to connect with so many nice persons! Every happy moment our guests share with us is the most precious treasure we will cherish for a life time! The only thing we can do to return the great trust you give us is trying our best to provide better service!

  • Reviewed on Sep 07, 2018

    Michael

    from Singapore

    Many many thanks for your efforts and planned the trip for us
    Sincerely apologise for the late reply. We have just arrived in Singapore. I would like to thank you for the trip

    Destination(s): Urumqi - Turpan - Korler - Kucha - Taklamkan desert - Hotan-Kashgar

    Be related Tour: 12 Days Southern Xinjiang & Taklamkan Desert highway adventure

  • Reviewed on May 27, 2018

    Bos Voyages--Mamad

    from Montpellier, France

    We would like to thank you a lot for this beautiful trip organised by you.Every one was very happy about trip well organised.Thanks to every body as it was a very VIP Group for us

    Destination(s): Shanghai - Urumqi - Turpan -Train to Almaty

    Be related Tour: 3 Day Urumqi and Turpan Tour

  • Reviewed on Sep 11, 2017

    Yahia Toham Salman

    from Denmark

    Sorry I missed your email, I have been away for awhile.
    The Xinjiang tour was great. The quality of the tour guide was very good. they are very professional with excellent English. All the arrangements went smoothly. The trip was wonderful. We already referred your tour group to someone else who want to go to Xinjiang.
    Thanks

    Destination(s): Kashgar - Taxkorgan - Kuqa - Turpan - Urumqi

    Be related Tour: 12 Days Southern Xinjiang Memorable Tour

  • Reviewed on May 28, 2017

    Gagan Gill

    from UK

    I have arrived home safe and sound and wanted to let you know that we had a FANTASTIC time in Urumqi and Turpan, even though one of the ladies got ill. Shirhazat was amazing, so knowledgeable, thoughtful and caring.I would definitely recommend him as a guide to anyone traveling to Xinjiang. Thank you for arranging this holiday for me, I really enjoyed visiting Xinjiang and learning about the different people and places that make up this huge country that I live in. Thank-you also for your kind gift on arrival,it was real y thoughtful.
    Have a wonderful day.

    Destination(s): Urumqi - Turpan - Kashgar - Taxkorgan

    Be related Tour: 8 Days Xinjiang Travel to Urumqi, Turpan, Kashgar with Taxkorgan Adventure

  • Reviewed on May 06, 2017

    Gio

    from Thailand

    Thanks for the wonderful trip and abundant meal. And here are some writings for you. I contacted Lesley more than a year before going on the trip, we made plan and I have to postpone it, a year later I contacted her back again, she (but from my mistake, i thought Lesley was a man) still very helpful and responsive, I altered and adjust the plan few times, she was very helpful through out the processes. She is sincere and hearty, I would think the relationship is not business but friendship.Finally, I went on trip arranged by her, it was wonderful, many things she recommended turn out great. The staffs are nice, Aysha is nice, knowledgable, energetic and very professional. I'll sure have her arranges things for me again if I go around the area.

    Destination(s): Urumqi - Kashgar - Taxkorgan - Yarkent - Khotan - Turpan

    Be related Tour: 12 Days Southern Xinjiang & Taklamkan Desert highway adventure

  • Reviewed on Sep 29, 2016

    Joachim Von

    from German

    Having spent The last 3 days in Dehli under a heatwave 43 C, i am now sitting in the airport lounge, waiting for my flight to Amsterdam and then to Geneva, where weather is 14C!
    Just this email to say a very big Thank You to you for your effort , help and patience with me that have made my third Silk Road trip an unforgettable , memorable journey.
    I have seen many new places and faces, customs and traditions, colours and images that my mind is spinning and I do not know how to store and live with all my impressions.
    Thank you very much again, I feel indebted to you .
    My invitation stands, become my guest in our house on the Lake Geneva, when ever you want.
    Your friend,
    Joachim von der Lahr
    Sent from my iPhone

    Destination(s): Irketan border - Kashgar - Khotan - Miran Site - Korla - Urumqi - Chengdu - Nepal - Bhutan

    Be related Tour: 12 Days Southern Xinjiang & Taklamkan Desert highway adventure

  • Reviewed on May 02, 2016

    Denis

    from France

    I hope all is well with you.Many thanks for your good wishes. Hope that you also enjoyed a great mother's day yesterday.I am attaching our overdue feedback for our tours of Dunhuang and Tulufan. Many thanks again for organizing this for us, we had a great time there, and this will stay long in our memories.Will recommend your services to friends and relatives.

    Destination(s): Jiayuguan - Dunhuang - Turpan - Urumqi

    Be related Tour: 10 Days Silk Road Classic Tour

  • Reviewed on May 21, 2015

    Suwanabol Issara

    from Thailand

    I have returned home after a very long trip on the silk road. All of us are very happy indeed with your kind services. The hotels and guides are excellent as well as delicious meals. The trip was well planned with your advice.
    I will finish the book on Tang Xuan Zhang soon and hope it to be published soon. Of course I will mention your services in the book.
    I received the DVD on the journey to the west with many thanks.
    I do hope you will stopover Bangkok on your way to Melbourne,so that I will be able to return hospitality.

    Destination(s): Guangzhou - Xi’an - Tianshui - Lanzhou - Zhangye - Jiayuguan - Dunhuang - Turpan - Urumqi - Kashgar - Chengdu

    Be related Tour: 12 Days Silk Road Tour

  • Reviewed on Jun 25, 2014

    Michelle

    from Malaysia

    Dear CITIC Team
    We finally arrived safely back in Malaysia. Had a wonderful trip. You are very professional and provide excellent service. Our guide was one of the best guide we have ever had. She was knowledgeable, informative and flexible. I am very pleased I have contracted CITIC Travel for organizing our tour which is very success. Hope you have a fruitful tourism season. We will contact you again for the next group in future.

    Destination(s): Urumqi - Heavenly lake - Turpan

    Be related Tour: 3 Day Urumqi and Turpan Tour

  • Reviewed on May 21, 2014

    Shashi

    from Singapore,Vietnam,India

    The tour agency, CITIC international, was very efficient. All the reservations were done promptly and in accordance with our requests. The tour guide, Aysha was very efficient and took good care of us going beyond her call of duty to make us comfortable. The van was comfortable and the driver good. The tour program was well planned out and we were not pressed for time nor did we miss out on any attraction that was on our itinerary. 
    We slept in peace with pleasant thoughts of getting back home the next day. We caught the flight from Wulumuchi to Beijing a 3.5 hour journey and then from Beijing to Singapore a 6 hour journey, with a frantic 2 hour transit in between.This was the end of a wonderful trip.

    Destination(s): Urumqi - Turpan - Korla - Kuqa - Aksu - Kashgar

    Be related Tour: 17 Days Silk Road Xinjiang Tour